Last updated: August 2026
General
By accessing or using the Pets Pash website or shopping at our stores in Gurugram and Bhiwadi, you agree to these Terms & Conditions.
Products & Pricing
We make every effort to display accurate product information and pricing. Prices are subject to change without prior notice, and we reserve the right to correct any pricing errors.
Orders
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.
Payments
We accept Visa, Mastercard, UPI and RuPay, as well as cash at our physical stores. Payment must be completed before order dispatch (except cash on delivery, where available).
Delivery
Delivery timelines are estimates and may vary due to factors outside our control. See our Shipping Policy for details.
Returns & Refunds
Returns and refunds are handled as described in our Returns & Exchanges policy.
Limitation of Liability
Pets Pash is not liable for indirect or incidental damages arising from the use of our products or website, except as required by applicable law.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website or services means you accept the updated terms.
Contact
For any questions about these terms, please contact us.